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 Job Advertisement - Resident Service Specialist

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Position:           Resident Service Specialist

 

Location:          Standing RockHousing Authority

                                    FortYates, North Dakota

 

Opening Date:   November 16, 2021

 

Closing Date:    Open Until Filled

 

Rate of Pay:      $15.00 Hr.

 

 

JOBPURPOSE:   

To provide direct contact with all Standing RockHousing Authority (SRHA) Tenants enforcing the SRHA Policies & Procedures regardingthe Tenant Lease Agreement, Inspections (Monthly,Quarterly & Annual) Preventive Maintenance and Delivering TenantNotices.  Coordinating with all thefollowing Housing Departments: Occupancy, Maintenance, Housing Inspector, and Security.

 

 

Duties& Responsibilities:

·        Serves as a Liaison between the Housing Authorityand Tenants in professional manner.

 

·        Maintains all Tenant Information for the NAHASDAUnits and Tax Credit Units in a confidential manner.

 

·        Conducts all Annual, Interim, and special housingreviews and home visits to ensure compliance of regulations.

 

·        Delivers Housing Authority Tenant Notices such asViolation & Warning Letters, Inspection Notifications, & Tenant Court OrderInformation.

 

·        Investigates reported Lease Violations such asdamage & abuse of units, unauthorized Tenants, Abandonment, & DisconnectedUtilities.  Processes referral forms& submits work orders for repairs of unit.

 

·        Maintain tenant files and records utilizing the HDScomputer system, I-pad, and the Filing room, also maintains the vacant unitlist.

 

Knowledge, Skills & Abilities:

 

1.         Knowledgeof basic computer skills, administrative & clerical procedures such as word    processing to maintain files &records in numerical or chronology order.

 

2.         Abilityto follow instructions verbally, written, and generate computer reports.

 

3.         Mustalways maintain a positive attitude with courtesy to the Tenants, Employees,and   the General Public.

 

4.         Abilityto understand all Standing Rock Housing Authority Rules, Regulations &Policies, learn      the software & technology.

 

Qualifications:

 

·        High School Diploma or GED.

 

·        At least two (2) years computer experience in DataEntry

 

·        Must have a valid driver’s license and be eligibleunder SRHA Auto Insurance Policy.

 

·        Must possess Customer Service skills in workingwith Tenants & the Public.

 

 

NOTICE

Applicants are subject to Alcohol & DrugTesting, failure to adhere to the Testing will result in revocation of joboffer.  

 

“All Incomplete Applications will not beconsidered.”

 

Submit SRHA Applications to:            SRHA Human Resources Department

                                                            P.O. Box #769

                                                            FortYates, North Dakota 58538

You can find the job application under the SHORTCUTS tab in SRHA FORMS CENTER.


 11/16/2021



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