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 Job Advertisement - Resident Service Specialist

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Location:         Standing Rock Housing Authority


Opening Date:  January 09, 2023,     Closing Date:   Open until filled


Salary:             $15.00 Hr. + (Benefits)





To provide direct contact with all Standing RockHousing Authority (SRHA) Tenants enforcing the SRHA Policies & Procedures regardingthe Tenant Lease Agreement, Inspections (Monthly,Quarterly & Annual) Preventive Maintenance and Delivering TenantNotices.  Coordinating with all thefollowing Housing Departments: Occupancy, Maintenance, Housing Inspector, and Security.



Duties& Responsibilities:

·        Serves as a Liaison between the Housing Authorityand Tenants in professional manner.


·        Maintains all Tenant Information for the NAHASDAUnits and Tax Credit Units in a confidential manner.


·        Conducts all Annual, Interim, and special housingreviews and home visits to ensure compliance of regulations.


·        Delivers Housing Authority Tenant Notices such asViolation & Warning Letters, Inspection Notifications, & Tenant Court OrderInformation.


·        Investigates reported Lease Violations such asdamage & abuse of units, unauthorized Tenants, Abandonment, & DisconnectedUtilities.  Processes referral forms& submits work orders for repairs of unit.


·        Maintain tenant files and records utilizing the HDScomputer system, I-pad, and the Filing room, also maintains the vacant unitlist.




Knowledge, Skills & Abilities:


1.            Knowledgeof basic computer skills, administrative & clerical procedures such as word        processing to maintain files &records in numerical or chronology order.


2.            Abilityto follow instructions verbally, written, and generate computer reports.


3.            Mustalways maintain a positive attitude with courtesy to the Tenants, Employees,and        the General Public.


4.            Abilityto understand all Standing Rock Housing Authority Rules, Regulations &Policies, learn           the software& technology.




·        High School Diploma or GED.


·        At least two (2) years computer experience in DataEntry


·        Must have a valid driver’s license and be eligibleunder SRHA Auto Insurance Policy.


·        Must possess Customer Service skills in workingwith Tenants & the Public.




Applicants are subject to Alcohol & DrugTesting, failure to adhere to the Testing will result in revocation of joboffer.  


“All Incomplete Applications will not beconsidered.”


Submit SRHA Applications to:                 SRHA Human Resources Department

                                                                                P.O. Box #769

                                                                                FortYates, North Dakota 58538
You can find the job application under the SHORTCUTS tab in SRHA FORMS CENTER.


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