Position: Resident Service Specialist
Location: Standing RockHousing Authority
FortYates, North Dakota
Opening Date: January 21, 2022
Closing Date: Open Until Filled
Rate of Pay: $15.00 Hr.
JOBPURPOSE:
To provide direct contact with all Standing RockHousing Authority (SRHA) Tenants enforcing the SRHA Policies & Procedures regardingthe Tenant Lease Agreement, Inspections (Monthly,Quarterly & Annual) Preventive Maintenance and Delivering TenantNotices. Coordinating with all thefollowing Housing Departments: Occupancy, Maintenance, Housing Inspector, and Security.
Duties& Responsibilities:
· Serves as a Liaison between the Housing Authorityand Tenants in professional manner.
· Maintains all Tenant Information for the NAHASDAUnits and Tax Credit Units in a confidential manner.
· Conducts all Annual, Interim, and special housingreviews and home visits to ensure compliance of regulations.
· Delivers Housing Authority Tenant Notices such asViolation & Warning Letters, Inspection Notifications, & Tenant Court OrderInformation.
· Investigates reported Lease Violations such asdamage & abuse of units, unauthorized Tenants, Abandonment, & DisconnectedUtilities. Processes referral forms& submits work orders for repairs of unit.
· Maintain tenant files and records utilizing the HDScomputer system, I-pad, and the Filing room, also maintains the vacant unitlist.
Knowledge, Skills & Abilities:
1. Knowledgeof basic computer skills, administrative & clerical procedures such as word processing to maintain files &records in numerical or chronology order.
2. Abilityto follow instructions verbally, written, and generate computer reports.
3. Mustalways maintain a positive attitude with courtesy to the Tenants, Employees,and the General Public.
4. Abilityto understand all Standing Rock Housing Authority Rules, Regulations &Policies, learn the software & technology.
Qualifications:
· High School Diploma or GED.
· At least two (2) years computer experience in DataEntry
· Must have a valid driver’s license and be eligibleunder SRHA Auto Insurance Policy.
· Must possess Customer Service skills in workingwith Tenants & the Public.
NOTICE
Applicants are subject to Alcohol & DrugTesting, failure to adhere to the Testing will result in revocation of joboffer.
“All Incomplete Applications will not beconsidered.”
Submit SRHA Applications to: SRHA Human Resources Department
P.O. Box #769
FortYates, North Dakota 58538