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 Job Advertisement - Resident Service Specialist

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Position:           Resident Service Specialist


Location:          Standing RockHousing Authority

                                    FortYates, North Dakota


Opening Date:   January 21, 2022


Closing Date:    Open Until Filled


Rate of Pay:      $15.00 Hr.




To provide direct contact with all Standing RockHousing Authority (SRHA) Tenants enforcing the SRHA Policies & Procedures regardingthe Tenant Lease Agreement, Inspections (Monthly,Quarterly & Annual) Preventive Maintenance and Delivering TenantNotices.  Coordinating with all thefollowing Housing Departments: Occupancy, Maintenance, Housing Inspector, and Security.



Duties& Responsibilities:

·        Serves as a Liaison between the Housing Authorityand Tenants in professional manner.


·        Maintains all Tenant Information for the NAHASDAUnits and Tax Credit Units in a confidential manner.


·        Conducts all Annual, Interim, and special housingreviews and home visits to ensure compliance of regulations.


·        Delivers Housing Authority Tenant Notices such asViolation & Warning Letters, Inspection Notifications, & Tenant Court OrderInformation.


·        Investigates reported Lease Violations such asdamage & abuse of units, unauthorized Tenants, Abandonment, & DisconnectedUtilities.  Processes referral forms& submits work orders for repairs of unit.


·        Maintain tenant files and records utilizing the HDScomputer system, I-pad, and the Filing room, also maintains the vacant unitlist.


Knowledge, Skills & Abilities:


1.         Knowledgeof basic computer skills, administrative & clerical procedures such as word    processing to maintain files &records in numerical or chronology order.


2.         Abilityto follow instructions verbally, written, and generate computer reports.


3.         Mustalways maintain a positive attitude with courtesy to the Tenants, Employees,and   the General Public.


4.         Abilityto understand all Standing Rock Housing Authority Rules, Regulations &Policies, learn      the software & technology.




·        High School Diploma or GED.


·        At least two (2) years computer experience in DataEntry


·        Must have a valid driver’s license and be eligibleunder SRHA Auto Insurance Policy.


·        Must possess Customer Service skills in workingwith Tenants & the Public.




Applicants are subject to Alcohol & DrugTesting, failure to adhere to the Testing will result in revocation of joboffer.  


“All Incomplete Applications will not beconsidered.”


Submit SRHA Applications to:            SRHA Human Resources Department

                                                            P.O. Box #769

                                                            FortYates, North Dakota 58538

You can find the job application under the SHORTCUTS tab in SRHA FORMS CENTER.


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