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 Job Advertisement - Resident Service Specialist

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POSITION:      RESIDENT SERVICE SPECIALIST

 

Location:         Standing Rock Housing Authority

 

Opening Date:  January 09, 2023,     Closing Date:   Open until filled

 

Salary:             $15.00 Hr. + (Benefits)

 

 

 

JOBPURPOSE:   

To provide direct contact with all Standing RockHousing Authority (SRHA) Tenants enforcing the SRHA Policies & Procedures regardingthe Tenant Lease Agreement, Inspections (Monthly,Quarterly & Annual) Preventive Maintenance and Delivering TenantNotices.  Coordinating with all thefollowing Housing Departments: Occupancy, Maintenance, Housing Inspector, and Security.

 

 

Duties& Responsibilities:

·        Serves as a Liaison between the Housing Authorityand Tenants in professional manner.

 

·        Maintains all Tenant Information for the NAHASDAUnits and Tax Credit Units in a confidential manner.

 

·        Conducts all Annual, Interim, and special housingreviews and home visits to ensure compliance of regulations.

 

·        Delivers Housing Authority Tenant Notices such asViolation & Warning Letters, Inspection Notifications, & Tenant Court OrderInformation.

 

·        Investigates reported Lease Violations such asdamage & abuse of units, unauthorized Tenants, Abandonment, & DisconnectedUtilities.  Processes referral forms& submits work orders for repairs of unit.

 

·        Maintain tenant files and records utilizing the HDScomputer system, I-pad, and the Filing room, also maintains the vacant unitlist.

 

 

 

Knowledge, Skills & Abilities:

 

1.            Knowledgeof basic computer skills, administrative & clerical procedures such as word        processing to maintain files &records in numerical or chronology order.

 

2.            Abilityto follow instructions verbally, written, and generate computer reports.

 

3.            Mustalways maintain a positive attitude with courtesy to the Tenants, Employees,and        the General Public.

 

4.            Abilityto understand all Standing Rock Housing Authority Rules, Regulations &Policies, learn           the software& technology.

 

Qualifications:

 

·        High School Diploma or GED.

 

·        At least two (2) years computer experience in DataEntry

 

·        Must have a valid driver’s license and be eligibleunder SRHA Auto Insurance Policy.

 

·        Must possess Customer Service skills in workingwith Tenants & the Public.

 

 

NOTICE

Applicants are subject to Alcohol & DrugTesting, failure to adhere to the Testing will result in revocation of joboffer.  

 

“All Incomplete Applications will not beconsidered.”

 

Submit SRHA Applications to:                 SRHA Human Resources Department

                                                                                P.O. Box #769

                                                                                FortYates, North Dakota 58538
You can find the job application under the SHORTCUTS tab in SRHA FORMS CENTER.


 1/9/2023



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